Terms & Conditions
Last updated: 9/13/2025
Welcome to Ethereal Creations LLC. These Terms & Conditions (“Terms”) govern your use of our website and purchases from our store. By using our site or placing an order, you agree to these Terms.
1. Company Information
Ethereal Creations LLC
Email: maddie@etherealcreations.co
2. Use of the Site
- You must be at least 18 years old or have parental/guardian consent to use this site.
- You agree not to misuse the site or interfere with its security or functionality.
3. Products & Orders
- All products are handcrafted, and slight variations may occur.
- We reserve the right to refuse or cancel any order (e.g., due to stock issues, errors in pricing, or suspected fraud).
- Prices are listed in U.S. dollars and may change without notice.
4. Payments
- Payments are processed securely through third-party providers (e.g., PayPal, Stripe, GoDaddy Payments).
- By placing an order, you authorize us to charge your payment method for the total order amount, including shipping and applicable taxes.
5. Shipping & Delivery
- We currently ship to U.S. and select international locations including the European Union.
- Orders are typically processed within 3 business days unless explicitly defined within a product or service listing.
- Delivery times may vary based on location, carrier, and customs clearance.
- Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.
6. Returns & Refunds
- Custom or personalized products (e.g., custom stickers) are non-refundable.
- To request a return, please contact us at maddie@etherealcreations.co
- Approved refunds will be issued to the original payment method, minus shipping costs, once the return is received.
7. Intellectual Property
All content on this site — including logos, images, designs, and text — is the property of Ethereal Creations LLC and may not be used without permission.
8. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability for any claim relating to a purchase is limited to the amount paid for that product.
9. Privacy
Your use of our site is also governed by our Privacy Policy (link to your Privacy Policy page).
10. Governing Law
These Terms are governed by the laws of the State of Indiana, United States, without regard to conflict of law principles.
11. EU & California Consumer Rights
If you are located in the European Union or California, you may have additional rights under applicable consumer protection laws. These Terms do not limit those rights.
12. Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions about these Terms, please contact us at: legal@etherealcreations.co